Why am I getting forms from noreply@jotform.com

  • Profile Image
    avrs
    Asked on October 05, 2011 at 02:11 AM

    I have been getting my forms correctly, however recently I have noticed an increase in forms coming from:

     

    JotForm noreply@jotform.com via email-bounces.amazonses.com 

    I'm not sure what this means, my email alert notifications are set up correctly, and my customers are also putting in valid email addresses.  My form is located at:

     

    http://www.avrs1.com/Service_Request_Form.html

     

    Thanks in advance.

     

  • Profile Image
    eee
    Answered on October 05, 2011 at 03:26 AM

    Dear Avrs,

    I have checked your form, and everything in form settings about email, is correct.

    I have cloned and made test submissions, none of them came from noreply@jotform.com

    May you get emails from your different forms ? I have checked and some of your forms setup to send emails with noreply@jotform.com.

    Could you be sure about the Form? (email subject, form details etc.)

    Kindest Regards,

    Ertuğrul.