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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I getting forms from noreply@jotform.com

    Asked by avrs on October 05, 2011 at 02:11 AM

    I have been getting my forms correctly, however recently I have noticed an increase in forms coming from:

     

    JotForm noreply@jotform.com via email-bounces.amazonses.com 

    I'm not sure what this means, my email alert notifications are set up correctly, and my customers are also putting in valid email addresses.  My form is located at:

     

    http://www.avrs1.com/Service_Request_Form.html

     

    Thanks in advance.

     

    Page URL:
    http://www.avrs1.com/Service_Request_Form.html

  • Profile Image
    Chief Technology Officer

    Answered by eee on October 05, 2011 at 03:26 AM

    Dear Avrs,

    I have checked your form, and everything in form settings about email, is correct.

    I have cloned and made test submissions, none of them came from noreply@jotform.com

    May you get emails from your different forms ? I have checked and some of your forms setup to send emails with noreply@jotform.com.

    Could you be sure about the Form? (email subject, form details etc.)

    Kindest Regards,

    Ertuğrul.