What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stability of JotForm

    Asked by HFHCSHPO on August 10, 2010 at 12:50 AM

    It seems that JotForm is not as stable as before in the recent two days.


    When i open my form on google chrome or IE, it is said.."Opps...A problem occured and please reload the page and clearn the cookies." I tried to reloaded the page and cleaned the cookies. But it did not help much.


    I am using the form to recruit volunteers for a very important project. Can you help fix the problem?



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    JotForm Founder

    Answered by aytekin on August 10, 2010 at 02:06 AM

    1. Can you try a different browser?

    2. Is this only happening only on a particular form?

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    Answered by jennyjac on August 13, 2010 at 07:31 AM

    This is happening on 2 of my browsers as well - HELP please Jotform!!

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    JotForm Founder

    Answered by aytekin on August 13, 2010 at 07:45 AM

    Please send the URL of the page that has this problem. I checked your forms. They work perfectly fine.

    This problem can occur on very large forms. If the loading of the form takes a very large time. It might be a good idea to reload the page and if it still cannot open it, open the form on the form builder some other time.