What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I receive an email notification that does not exist

    Asked by pietroandriola on October 05, 2011 at 08:03 AM

    I receive an email notification that does not exist in the list of email alerts.

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    Answered by allanftd on October 05, 2011 at 08:10 AM

    Hi pietroandriola,

    Thank you for your message. do you mean you received an email notification for a submission that does not exist? May we ask for the contents of this email as well as the name of the form in question so that we can further check?

    We'll await your response. Please let us know if you have any other questions or concerns.



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    Answered by Pietro on October 05, 2011 at 09:52 AM

    I created a form and this form I linked several e-mail notifications. I receive a notification email from me that was not created.
    Here is a link to the form: http://www.jotform.com/form/12730646176

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    JotForm Support

    Answered by joeyj01 on October 05, 2011 at 10:08 AM

    Hi Pietro, go to Email Alerts and Select "notifica 1" and do the following:

    email notification change


    If this doesn't solve your problem please tell us.

    Thank You