Form not submitting due to the Spacer widget.

  • TortolaExpress
    Asked on December 31, 2014 at 8:03 AM

    Any Idea why this form would freeze on the submit button?

    Jotform Thread 487199 Screenshot
    Page URL: http://form.jotformpro.com/form/43568148862971
  • David JotForm Support Manager
    Replied on December 31, 2014 at 1:14 PM

    I can see what you mean:

    Form not submitting due to the Spacer widget Screenshot 30

     Upon doing some testing, I found out that the Spacer widget is the one that is causing this glitch:

    Form not submitting due to the Spacer widget Screenshot 41

    You can try my cloned version (with out the Spacer widget), and you will see it works. Please remove the widget, I will do some further test with the widget, and report it to our second level if needed, let us know if you have more questions, we will be glad to assist you.

  • TortolaExpress
    Replied on December 31, 2014 at 2:35 PM

    HI there and thanks a million!

  • TitusN
    Replied on January 3, 2015 at 11:10 PM

    Hello, 

    We're sorry about the behavior with the spacer widget - we had to make some fixes on the code which caused your form not to submit. 

    You may re-add the spacer widget on your form to resolve the issue and use the widget again. 

    Kindly let us know if you experience any issues. 

    Cheers! 

  • TortolaExpress
    Replied on January 4, 2015 at 10:25 AM

    Many thanks for you great support and for fixing the issue!

  • abajan Jotform Support
    Replied on January 4, 2015 at 3:30 PM

    On behalf of our team members BDAVID and TitusN, you're most welcome!

    Happy New Year