What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why won't my form update on my web page after editing in Jotforms?

    Asked by welsweb on October 05, 2011 at 12:10 PM

    I have created a form and used a secured simple embed code on my web page. When I edit my form, the form on the web page will not update. Why won't the form on my web page update?

    Page URL:
    http://form.jotform.com/form/12761900153

  • Profile Image

    Answered by allanftd on October 05, 2011 at 12:43 PM

    Hi welsweb,

    Thank you for your message. Could you please try to change the form URL from

    http://form.jotform.com/form/12761900153 

    to 

    http://www.jotform.com/form/12761900153 

    and let us know how it goes. We apologize for any inconvenience.

    Thanks,
    Allan 

  • Profile Image

    Answered by welsweb on October 05, 2011 at 12:55 PM

    The new URL allows my form to update on my web page. Thanks for the information.

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    JotForm Support

    Answered by Mike_T on October 05, 2011 at 04:34 PM

    We are more than thankful for your cooperation and patience with us and would like to say that we are glad to assist you anytime.

    Please feel free to contact us if you have any further questions.