- CharlieAnswered on December 31, 2014 at 01:26 PM
The Submissions page and it settings depend on each forms.
In my case, the form "Upload" has a specific settings in it's Submissions page where empty fields are not hidden.
1. Navigate to "My Forms"->Choose a Form to setup->Click "Submissions" page.
2. Inside the Submissions page, click the gear icon, the settings will then display. You'll be able to edit the preferences here.
The settings should stay as it is. I believe this is not related to the lost submissions. But, I'll get back to you on that. I'll respond to the original forum post which is this one: http://www.jotform.com/answers/486141. Please do try checking the Submissions again to see if the problem still persists.