What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to purchase the monthly Premium package for $9.95/mo

    Asked by riograndeisc on October 05, 2011 at 01:49 PM

    I have tried purchasing this software online several times today, but am not able to do so.

     

    Can I do this over the phone. We would like to start using this software immediately. 

     

    Thank you, 

    Tricia Cortez

    956-319-4374 (cel)

  • Profile Image

    Answered by allanftd on October 05, 2011 at 02:00 PM

    Hi Tricia,

    Thank you for your interest in upgrading your JotForm account. Please log in to your  JotForm account and the proceed to the Pricing page http://www.jotform.com/pricing. For now, we only accept payments through our online order form.

    We apologize for the inconvenience. Please let us know if you were able to upgrade successfully or not.

    Thanks and regards,
    Allan

     

  • Profile Image

    Answered by riograndeisc on October 05, 2011 at 06:04 PM
    Hello,

    We are still not able to upgrade and make payment online. :-(

    I was hoping to use this program for a project we have at the office.
    Apparently, this will not be possible.

    Thank you,
    Tricia C.


  • Profile Image

    Answered by riograndeisc on October 05, 2011 at 06:04 PM

    Hello,

    We are still not able to upgrade and make payment online.  :-(

    I was hoping to use this program for a project we have at the office.
     Apparently, this will not be possible.

    Thank you,
    Tricia C.

  • Profile Image

    Answered by fxr on October 05, 2011 at 08:18 PM

    Hello Tricia,

    Sorry to hear of continued frustrations in getting an order through.

    Can you explain what the problem is when you go to make the online payment?

     

    Thanks.