How can I get form submissions go to Dropbox instead of email?

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    Asked on October 05, 2011 at 02:29 PM

    The directions I have found to do the above say to go to preferences and click on submit to Dropbox.  I don't have that option - all I have is "Manage Integration" which lets me choose which field I want to use to name each submission.

    I have a dropbox account, clicked on integrate with dropbox and created my dropbox form there, and I see a folder on dropbox that says jotform, but none of my test submissions are going there - I am getting them via email, which I don't want.


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    Answered on October 05, 2011 at 03:27 PM

    Hi KimPoteet,

    Thank you for contacting JotForm. You can now forward your submissions (in PDF format) and file uploads into your DropBox account. From there, you can save these files into your computer.

    For more information about this feature, please refer to the following links:

    Main page about JotForm-DropBox integration 

    Create Dropbox forms with JotForm

    Where can I find DropBox integration?

    If you need more information, or you need further assistance about this and other JotForm features, please do not hesitate to contact us. Thank you for using JotForm!


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    Answered on October 05, 2011 at 04:21 PM


    Hi Kim,

    I went ahead and deleted the email notification configured in your form by default. You should no longer be receiving emails when you receive responses from this form.

    I can see that you have already managed to integrate your DropBox account into your form. That's all that you need to do. You may go ahead and test the form and see if you receive the attached file in your DropBox account and your desktop (if you have DropBox app installed and synched into your computer).

    Please let us know if you have any other questions or concerns. Thank you and have fun using JotForm!



    In response to: 

    Unfortunately, all three of the links give the directions that refer to
    a link that, as I explained in my original query, I do not have. They
    all tell me to go Submissions, Preferences, then click on Submit to
    Dropbox. I don't get that option. Directions say that will only appear
    if I have an upload link button on my form, which I do. I don't want to
    get emails, I just want forms to go directly to Dropbox.

    Your comment about forwarding as PDF - are you saying I have to receive
    emails, then convert to PDF then forward to Dropbox???????


    Kim Poteet

    To read, to write, to understand and be understood. That is the key to freedom.

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    Answered on October 05, 2011 at 07:29 PM

    It is working great! Thanks so much for getting back to me with a solution so quickly. If I ever need or desire to have a form submit to email should I write you again or is there a way I can go in on my own?

    I am delighted to have this up and running - I can give my students the homework assignment for this weekend - yay!!

    Thanks again,
    Kim Poteet

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    Answered on October 05, 2011 at 07:37 PM

    Hi KimPoteet,

    It's great to hear that Allan could help you out. If you want JotForm to send you email notifications too, please just visit this page.

    If you require assistance, feel free to ask.