How do I downgrade my account from Premium to Basic?

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    volunteernwms
    Asked on October 05, 2011 at 04:35 PM
  • Profile Image
    fxr
    Answered on October 05, 2011 at 05:07 PM

    To downgrade the account please login to JotForm then click on Account Settings
    from the bottom of the page. The Account Settings will show you a 'Cancel' button
    click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original
    plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email
    address used upon sign up.
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    Your account will stay Professional until the time you have paid for expires


    If you are having problems with this process let us know the soonest
    possible time and we can downgrade it for you.

    Thanks