What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does it count as a "receive payments" form if payment is processed though google checkout, not jot form?

    Asked by joalexander00 on August 10, 2010 at 11:35 AM

    I received an email that I am nearing my limit of ten forms, when I was under the impression that I am allowed to submit 100 forms.  The form does have a field for payment amount, though the payment is then processed through google check out.  I could use more background on how form types are counted, since that affects my subscriber status. 

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    JotForm Founder

    Answered by aytekin on August 11, 2010 at 04:00 AM

    Each submission is counted as payment submission even if the payment is not processed completely by the merchant. This is because on some pf the payment gateways there is no way to make sure that the payment is completed.