What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File Upload Error

    Asked by amarawedding on October 05, 2011 at 07:20 PM

    Hi I was trying to upload a 29kb gif (and many others) using file upload, for sure the extension is valid, but same as others, the form gave me a file upload error. Please let me know what's wrong with it. I tried Safari, Firefox 7.0.1 on Mac, Firefox 7.0.1 & IE on Win 7,

    Page URL:
    http://www.jotform.com/form/12774526222

  • Profile Image
    JotForm Support

    Answered by idarktech on October 05, 2011 at 07:58 PM

    Hi,

     

    Sorry for the inconvenience.

    I would like you to know that we have already submitted this issue to our development team. We will get back to you with update on this issue as soon as possible.

     

    ~idarktech

  • Profile Image

    Answered by amarawedding on October 05, 2011 at 08:00 PM

    thanks!