What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Won't Upgrade

    Asked by MaximaMedia on December 31, 2014 at 05:10 PM

    I upgraded a while back for the professional service but it's not upgrading within my account, please help! 

    Thank you

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    JotForm Support Manager

    Answered by Jeanette on December 31, 2014 at 07:27 PM

    The old Economy subscription was still active. I've fixed the problem. Your account is now back to Professional.  INT141224-8282-15680