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snorty1ukAsked on January 1, 2015 at 12:01 PM
Hi I am using Webplus x7 for our club website but it has came up with a warning that captcha will ony work with Serif forms.
It seems to work ok.
Anyone else had this?
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Ashwin JotForm SupportReplied on January 1, 2015 at 12:19 PM
Hello snorty1uk,
Do you mean to say that you see this error message on the WebPlus designer software? You should be able to use captcha on your form and you should not have any trouble. Please share the web page URL where you have embedded your form and we will take a look. You may also like to share a screenshot of the captcha related error message and we will take a look. The following guide should help you upload image in forum post: http://www.jotform.com/answers/277033
You may also like to embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you grab your form's iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
We will wait for your response.
Thank you!
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snorty1ukReplied on January 1, 2015 at 1:39 PM
Yes when I upload my site It says
"A Captcha object will only work when placed on a form that uses serif web resources"
Online form is here http://www.cleeve-motorsport-club.co.uk/Members.html
Thanks
Graeme
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Kiran Support Team LeadReplied on January 1, 2015 at 2:06 PM
Hello Graeme,
As I check your webpage, I see that you linked direct JotForm URL on the page. The captcha on the form seems to be loading fine. Do you see this issue while the form is embedded on your JotForm?
It would be helpful for us if you can provide us with a screenshot of the error message displayed. Also, please try embedding the JotForm using iframe on your webpage and check if that works for you.
Thanks!