Is there a way to access my form on Facebook when used on Mobile/Tablet?

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    Asked on January 01, 2015 at 01:42 PM

    The form is accessible on facebook only when when using a laptop/PC. Is there a way for it to appear while accessed from Mobile/Tablet. I do understand that my URL can be shared to have the form accessed on mobile/tablet but just wondering if it is possible to access from Facebook directly? Thanks

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    Answered on January 01, 2015 at 03:15 PM

    Hi sweetpetalcakes,

    To confirm, you would like to know if it is possible to access your form through Facebook when viewing from a mobile device.

    Facebook mobile website or mobile applications do not support the tabs feature on Facebook pages. Since your form is embed to your Facebook page using a tab, it is not currently possible to access the form on a mobile version of Facebook.

    You can provide a link to the form on your Facebook page for your mobile users.

    Please inform us if you need further assistance.