Unable to upload file - Error: Server error. Upload directory isn't writable.

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    shannascupcakes
    Asked on January 01, 2015 at 02:41 PM
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    Jan
    Answered on January 01, 2015 at 05:07 PM

    Hi,

    I checked your form and I was able to replicate the issue. I tried uploading jpg, png, or pdf but I'm still getting the same error. I tried using Mozilla, Internet Explorer and Chrome, still having the same issue. I cleared your form cache, but it is still a no go.

    However, when I cloned your form and it is working properly.

    I will forward this issue to our developers so that they can take a look at it. We will notify you via this thread once an update is available.

    Thank you for your patience.

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    shannascupcakes
    Answered on January 02, 2015 at 12:24 AM

    Yes please! Thank you.

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    TitusN
    Answered on January 02, 2015 at 01:24 AM

    Hello, 

    We sincerely apologize for the inconvenience this caused you. 

    The server error you got when you were attempting to upload files was caused by a full server hard disk on our side, which has since been resolved. 

    I notice you removed the upload fields from your form, you can now restore them, and they will work as expected. 

    We took a copy of your form to work on, and the copy seems to work well: http://support.jotform.com/form/50006244316947

    Cheers!