My Reservation form is no longer display

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    RotaltyLimo
    Asked on January 01, 2015 at 03:50 PM

    Hello,

     

    Our SSL reservation form is not displaying...   please help.

     

    Your attention and cooperation is greatly appreciated.

     

    RotaltyLimo

     

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    Jeanette
    Answered on January 01, 2015 at 05:59 PM

    The form will not show as it's embedded in a non secure website, that means it's not on a site with HTTPS protocol just like the form itself.

    http://royaltyluxurylimousine.com/online-reservation-form/

     

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    RotaltyLimo
    Answered on January 01, 2015 at 06:09 PM

    I don’t understand why we didn't have any problem before until today.

    Please take notice of all submissions for the past year with no problems.

     

     Can you please explain, how is that it works on and off for the past hours.

    http://royaltyluxurylimousine.com/online-reservation-form/

    Thank you.

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    Jeanette
    Answered on January 01, 2015 at 07:35 PM

    Looks like there is a conflict between some jquery libraries in your page and the jotform's code. Please make sure you just paste what it is between iFrame tags and delete the script portion of it, as this is javascript prototype and it might be causing conflicts with other js libraries such as jquery.

    Kind regards.

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    RotaltyLimo
    Answered on January 01, 2015 at 07:44 PM

    We have not make any changes to the form or the hosting service.

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    Jeanette
    Answered on January 01, 2015 at 09:24 PM

    There are 2 problems with that site and the form:

    Form is embedded using iFrame, but there are jquery libraries on that page, therefore, you must remove the script portion of the form. That's why the form is on and off.

  • Profile Image
    RotaltyLimo
    Answered on January 20, 2015 at 09:56 AM
    I don’t understand why we didn't have any problem before until today.
    Royalty Luxury Limousine

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    352 274-8538
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