What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Reservation form is no longer display

    Asked by RotaltyLimo on January 01, 2015 at 03:50 PM

    Hello,

     

    Our SSL reservation form is not displaying...   please help.

     

    Your attention and cooperation is greatly appreciated.

     

    RotaltyLimo

     

    Page URL:
    http://royaltyluxurylimousine.com/online-reservation-form/

    reservation form hello and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 01, 2015 at 05:59 PM

    The form will not show as it's embedded in a non secure website, that means it's not on a site with HTTPS protocol just like the form itself.

    http://royaltyluxurylimousine.com/online-reservation-form/

     

  • Profile Image

    Answered by RotaltyLimo on January 01, 2015 at 06:09 PM

    I don’t understand why we didn't have any problem before until today.

    Please take notice of all submissions for the past year with no problems.

     

     Can you please explain, how is that it works on and off for the past hours.

    http://royaltyluxurylimousine.com/online-reservation-form/

    Thank you.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 01, 2015 at 07:35 PM

    Looks like there is a conflict between some jquery libraries in your page and the jotform's code. Please make sure you just paste what it is between iFrame tags and delete the script portion of it, as this is javascript prototype and it might be causing conflicts with other js libraries such as jquery.

    Kind regards.

  • Profile Image

    Answered by RotaltyLimo on January 01, 2015 at 07:44 PM

    We have not make any changes to the form or the hosting service.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 01, 2015 at 09:24 PM

    There are 2 problems with that site and the form:

    Form is embedded using iFrame, but there are jquery libraries on that page, therefore, you must remove the script portion of the form. That's why the form is on and off.

  • Profile Image

    Answered by RotaltyLimo on January 20, 2015 at 09:56 AM
    I don’t understand why we didn't have any problem before until today.
    Royalty Luxury Limousine

    888 661-2260
    352 274-8538
    Alex@royaltyluxurylimousine.com
    www.RoyaltyLuxuryLimousine.com
    www.Facebook.com/RoyaltyLuxuryLimousine


    *Please consider the environment before printing this e-mail
    ...