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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form content on autoresponder

    Asked by NNC2015 on January 01, 2015 at 04:17 PM

    There is a problem with the content the user sees when opening the link.  An auto responder containing the below link/form is forwarded to the email address collected

    http://form.jotform.us/form/42968117477164 (Component VI)

    However, when the user clicked on the link, what they see is the content in the link/form below with the title of the link above.  

    http://form.jotform.us/form/42583293821155 (Component III)


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    JotForm Support Manager

    Answered by Jeanette on January 01, 2015 at 06:18 PM

    You need to indicate us which form the user submit first where the autoresponder sees the content. Probably the autoresponder has the wrong content.

    At any rate, you can fix this out yourself, by editing the email alerts or simply recreating it on the right form. See here how you can delete the autoresponder.

    How to Delete Notifications/Autoresponder

    If you still need assistance, let us know.