What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Server error. Upload directory isn't writable.

    Asked by vickiwatson on January 01, 2015 at 05:13 PM

    Tried to add the dropbox integration and kept getting the error "Server error. Upload directory isn't writable." when submitting a form.    

    I turned the integration off, but still get the error.

    I cleared the cache on the form and in my browser, but still have an error. 

    "
    Page URL:
    http://www.vwebdesign.net/contact-vweb.php

    Screenshot
    server error upload dir
  • Profile Image

    Answered by Ben on January 01, 2015 at 06:54 PM

    Hi,

    I am able to recreate the error and will now raise this to our developers. They will take a look at what might be going on and will update you through this thread as soon as the issue is resolved for you.

    In case you are used to responding through email, I would advise to come to this thread instead as at the moment our maintenance team is working on a part of our system, which could lead to us not receiving your response sent over email. This is the link to your thread: http://www.jotform.com/answers/489318

    Best Regards,
    Ben

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    JotForm Support

    Answered by TitusN on January 02, 2015 at 01:31 AM

    Hello,


    We sincerely apologize for the inconvenience this caused you. 

    The issue was caused by a full server Hard Disk on our side, which has since been resolved. 

    We tested your form, and it looks good on our end - files are now uploading normally. 

    Please check and let us know if you find any issues. 

    Cheers!

  • Profile Image

    Answered by vickiwatson on January 03, 2015 at 10:12 PM

    Thank you!