What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment submissions

    Asked by pipibunny on October 06, 2011 at 06:39 AM

    Hi Jotform,

    I want to ask about payment submissions. What does it mean ?

    And If I have many submissions but not too much. Can I pay follow extra numbers of submissions that I got?

    Sorry my english is not good.

    Thanks & Regards

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    JotForm Support

    Answered by liyam on October 06, 2011 at 07:22 AM

    Thank you for posting your inquiry.

    Payment submissions are submissions that uses a payment gateway in your form. 

    An example would be if you have a Paypal payment tool in your form and you're selling some products or subscriptions with it.  When a form user fills up your form and a submission has been made, he will be pointed to the Paypal page for payment. When the payment has been made, 1 payment submission will be added to your counter.

    If you wish to receive more than 1000 submissions, you will need to upgrade your account to Professional.  You can learn more about the packages that we have on this link: http://www.jotform.com/pricing/

    If you are looking for a package that's in between Premium and Professional.  This has been asked a lot and our administrators are thinking over for a package for this already.  But as of yet, we don't have a pricing package for that. You will be informed as soon as another pricing package is available.

    If you have other questions or concerns, please let us know.

    Thanks