What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Receiving email forms problem

    Asked by aron on October 06, 2011 at 06:39 AM



    We are currently using your excellent system but all of a sudden the emails we are receiving are appearing in our inbox as from "JotForm [noreply@jotform.com]" and not from the customers email address as before.


    Please help




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    JotForm Support

    Answered by liyam on October 06, 2011 at 06:55 AM

    Hello Aron,

    I have submitted a ticket regarding this concern.  Also, if you can provide us more details, it would also be helpful.