What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    "Server error. Upload directory isn't writable" on forms

    Asked by SheridanSchool on January 01, 2015 at 10:04 PM

    on two separate forms (neither of which I've edited lately), attachments are failing





    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 01, 2015 at 11:30 PM

    I was able to submit a sample test to your form http://www.jotformpro.com/form/42562791258967

    However the problem is present on jotform http://www.jotform.com/form/10231946114

    Which is also embedded on your page as :  http://www.jotformpro.com/jsform/10231946114

    Therefore, I'm forwarding the problem to level 2

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    JotForm Support

    Answered by TitusN on January 02, 2015 at 03:10 AM


    The issue has been resolved - the upload field and your form should work normally. 

    This was caused by a full hard disk on our end - which has since been fixed. 

    I tested the two forms you indicated, and they seem Ok - kindly let us know if you experience any challenges. 

    Please accept our apologies.