What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error when using form upload

    Asked by EnergyStudios on October 06, 2011 at 10:49 AM

    No matter how many times I try to upload a file, I get the same error message.

    What can be causing the error?

     

    Thanks

    Page URL:
    http://www.villagevoucher.co.uk/Focussed%20Listing/focussed.html

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    JotForm Support

    Answered by idarktech on October 06, 2011 at 10:58 AM

    Hi there,

     

    I have made a little touch up on your form. Could you please make a little recheck to confirm if it is really working? We will wait for your response.

    Here is your new form URL: http://www.jotform.com/form/12785445599 

     

    Thanks,

    idarktech

  • Profile Image

    Answered by EnergyStudios on October 06, 2011 at 11:09 AM
    Hello,



    I’ve just tested the form and I still receive this error (please see attached).



    Thanks



  • Profile Image

    Answered by EnergyStudios on October 06, 2011 at 11:16 AM

    I am still experiencing the same error as before and also reported by another user here:

    http://www.jotform.com/answers/48310-Error-Message-Upload-Error-File-could-not-be-uploaded-for-some-reason-Please-go-back-and-fix-this-#33

     

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    JotForm Support

    Answered by idarktech on October 06, 2011 at 11:31 AM

    Sorry for the inconvenience.

    For further information, I have already escalated this to our development team. We will get back to you with updates on this issue as soon as possible. Thank you for understanding.

     

    ~idarktech

  • Profile Image

    Answered by EnergyStudios on October 18, 2011 at 05:23 PM

    Hello - Have you had any news about this error?

     

    Thanks

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    JotForm Support

    Answered by Mike_T on October 18, 2011 at 05:32 PM

    We are happy to inform you that the problem has been already fixed by our developers. I was able to submitt you form with the attached image. Please re-check the service from your side.

    Thank you very much for your patience and cooperation with us.