Error when using form upload

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    EnergyStudios
    Asked on October 06, 2011 at 10:49 AM

    No matter how many times I try to upload a file, I get the same error message.

    What can be causing the error?

     

    Thanks

  • Profile Image
    idarktech
    Answered on October 06, 2011 at 10:58 AM

    Hi there,

     

    I have made a little touch up on your form. Could you please make a little recheck to confirm if it is really working? We will wait for your response.

    Here is your new form URL: http://www.jotform.com/form/12785445599 

     

    Thanks,

    idarktech

  • Profile Image
    EnergyStudios
    Answered on October 06, 2011 at 11:09 AM
    Hello,



    I’ve just tested the form and I still receive this error (please see attached).



    Thanks



  • Profile Image
    EnergyStudios
    Answered on October 06, 2011 at 11:16 AM

    I am still experiencing the same error as before and also reported by another user here:

    http://www.jotform.com/answers/48310-Error-Message-Upload-Error-File-could-not-be-uploaded-for-some-reason-Please-go-back-and-fix-this-#33

     

  • Profile Image
    idarktech
    Answered on October 06, 2011 at 11:31 AM

    Sorry for the inconvenience.

    For further information, I have already escalated this to our development team. We will get back to you with updates on this issue as soon as possible. Thank you for understanding.

     

    ~idarktech

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    EnergyStudios
    Answered on October 18, 2011 at 05:23 PM

    Hello - Have you had any news about this error?

     

    Thanks

  • Profile Image
    Mike_T
    Answered on October 18, 2011 at 05:32 PM

    We are happy to inform you that the problem has been already fixed by our developers. I was able to submitt you form with the attached image. Please re-check the service from your side.

    Thank you very much for your patience and cooperation with us.