What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Designer Does Not Display Form Properly

    Asked by aeonvp on January 02, 2015 at 07:16 PM

    I've been using Jotform for a while now... and I've always loved it. I've never had a problem creating forms, but now, with your new Form Designer... I'm having issues. 

     

    Something is off... my forms don't display correctly and there are big gaps in the header spacing that were never there before. 

     

    Is there a way I could use the older version of Jotform? I'm much more fond of the original version.

     

    Thanks,

     

    JT

    form designer new form designer creating forms JotForm problem
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    JotForm Support

    Answered by Charlie on January 03, 2015 at 08:53 AM

    Hi,

    The Form Designer is still quite new and it does have some hiccups on it. But our developers and the upper management are always striving to improve and update it. It is our way to innovate the form building experience of our users and give them basic to advance capabilities to what they can do to their form. Unfortunately, I believe there's no way to revert back to the earlier version of the form builder.

    We apologize if there are any inconveniences, but we are here to help you if you need any assistance. Can you please share which form or forms you are having problems with the Form Designer? We'll be able to investigate further by then.

    We'll wait for your response.

    Thank you.