What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the service be stopped and started as needed?

    Asked by Carol M. Rice  on January 03, 2015 at 03:16 AM

    I have a small nonprofit theatre company and we currently host a play contest once a year. I'd like to switch to an online submission service as opposed to email and was very impressed when I personally submitted to another theatre's contest that used your service.

    Here's my issue, though. We would need more than the free version because we get upwards of 400 submissions in just a few weeks, but we'd really only need it for that one month each year. We may also split the contest into two windows of opportunity, i.e., one month twice a year. Is it possible to vacillate between the $9.95 version and the free version as needed?

    Carol M. Rice
    Executive Artistic Director
    Rover Dramawerks

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    JotForm Support

    Answered by jonathan on January 03, 2015 at 04:59 PM

    Hi Carol,

    The answer is Yes.

    You can opt for paid subscription and cancel also anytime to go back to free subscription again.

    The shortest subscription renewal is by Monthly, but you can cancel anytime within the duration of the current subscription.

    Please inform us if you need further assistance.