What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I use Jotform with Webhooks?

    Asked by ianggjames on January 03, 2015 at 12:49 PM

    One of my main Jotforms collects information from dance teachers- which I build into a register displayed on my website; and I also build a subscriber database which is uploaded to Mailchimp so that I can then keep in touch with the teachers on my register on a regular basis. When I mail them via Mailchimp, they can be given the option to update any of their information which I've stored in the Mailchimp database. Mailchimp can email me if they unsubscribe but, unfortunately, not if they update their information. However, Mailchimp can (apparently) send out a Webhook, to any URL I specify, if there is an information update. Would it be possible to use a Jotform on that URL to collect the information from the Webhook and send me an email notification?


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    JotForm Support Manager

    Answered by Jeanette on January 03, 2015 at 08:57 PM

    Yes, you can use webhooks with jotforms. Please check this link for further information:


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    Answered by ianggjames on January 20, 2015 at 10:08 AM
    Hi Jeanette

    Although I’m not a programmer these days, I’m still reasonably technical. I’ve read through the links you sent me but, as far as I can see, they don’t resolve my query – which I probably did not explain clearly enough. Unless I’m missing something, all of this is about CREATING and SENDING webhooks in Jotform.

    What I was looking for, is some mechanism whereby a URL containing a Jotform could RECEIVE a webhook (from MailChimp) and the form would then automatically send me an email notification containing the information in the webhook.

    Is this possible? - if so, is it possible to point me to an example of a URL which does something similar?



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    JotForm Support Manager

    Answered by Jeanette on January 20, 2015 at 11:41 AM

    Hello Ian

    Unfortunately what you are looking for to accomplish is not possible. We have an integration with Mailchimp that post data to Mailchimp side, not the opposite.  Sorry about the delay of this response, due to a system problem your response just came into the thread.