I accidently deleted an order that came in last few days

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    Robert McEwen
    Asked on October 06, 2011 at 01:32 PM

    Can you help me retrieve a deleted jotform order that came in to my email in the last week?  Resend the email please.

     

    Robert

    503 589 9468

  • Profile Image
    NeilVicente
    Answered on October 06, 2011 at 04:17 PM

    Hello Robert,

    Form submissions are automatically saved on our servers. Kindly check your form's submissions page to get the details of the order that you are talking about and send it to your specified address.

    1.  Go to My Forms
    2.  Click the form in question
    3.  Click the Submissions button

    4.  Choose the submission entry or order that you want to recover
    5.  Click the Forward button to send it to your email address

    6.  Fill out the recipient details then click "Forward Submission"

     

    Hope you find this useful. Please inform us if you have further questions about this topic. Thanks!


    Neil