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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup my jotforms so that the pepple filling them out can continue later?

    Asked by jaredpolak on January 04, 2015 at 04:23 AM

    I have 2 forms:

    http://form.jotform.us/form/43552772416154 and
    http://form.jotform.us/form/43280433943151

    Neither is firing off the autoresponder (which contains the edit link) after hitting "Save & Next" on the first page. I'm using the default noreply@jotform email address. What am I doing wrong? 

    edit link noreply autoresponder email email autoresponder
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    Answered by Ben on January 04, 2015 at 10:46 AM

    Hi Jared,

    I took a look at both jotforms and they both were set up correctly. I followed that by going and trying to submit them and I got email autoresponders for both of the jotforms.

    Can you please tell us what emails should have received the email notification, but did not?

    The reason why I ask is if the email that you have given on your jotform was the same as the one that was set to reply to, it might be that your autoresponder ended up in trash or spam folder, but any further details that you can give us will help us to find the issue and help you resolve it.

    Actually, now re-reading the post, do you want to say that you wanted the email to be sent every time someone clicks on Next - not only once the submit button was pressed?

    Best Regards,
    Ben

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    Answered by jaredpolak on January 04, 2015 at 04:30 PM

    Hi Ben,

    Thanks for your reply - I was under the impression that the autoresponder will be sent right after the first page (after they click "Save & Next") so that the client can come back and continue filling out the form later with their unique session ID. But the autoresponders are only sent after they click submit? 

    Thanks again,

    Jared

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    JotForm Support

    Answered by jonathan on January 04, 2015 at 06:56 PM

    Hi Jared,

     But the autoresponders are only sent after they click submit? 

    This is correct.

    For the submission emails to be triggered, the jotform needs to be submitted first.

    The Page Break tool (Next/Back button) are for form navigation tool when you have multiple pages form. It does not trigger any submission email.

    Hope this is clear. Please let us know if there is more we can assist you with.

    Thanks.

     

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    Answered by jaredpolak on January 04, 2015 at 11:26 PM

    I see. How do I set my form up so client can fill out part of the form and return later to finish the rest?

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    Answered by Ben on January 05, 2015 at 08:07 AM

    Hi Jared,

    You can do that and you are correct about using page breaks to achieve that, but you must first start off the session on a different jotform.

    You can see more about it here: How to Save Forms to Continue Later

    Do let us know if you have any further questions and we would be happy to assist.

    Best Regards,
    Ben

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    Answered by jaredpolak on January 06, 2015 at 11:24 PM

    Hi,

    Okay so I set it up here according to the instructions: http://form.jotform.us/form/50058599494166

    It seems to work, after the first form completes the user gets an email leading to the second form. However in the example from your link above, the name/email in the 2nd form is automatically carried over from the first form. How do I achieve this?

    Also, is there a way to have the first form automatically redirect to the second form after completion?

    Thanks!

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    JotForm Support

    Answered by EltonCris on January 07, 2015 at 04:10 AM

    @jaredpolak

    Glad it works. 

    Regarding on your other questions, we'll answer it here. http://www.jotform.com/answers/491507

    Thanks!