What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Captcha being asked on source code embedded JotForm

    Asked by kunalgupta0002 on January 04, 2015 at 10:46 AM



    I am trying to use Jotform in a Project. I am using Bootstrap Framework.

    It is working. But whenever someone submits the form it takes the user to Jotform Page and asks to enter the captcha.

    Please suggest how do I get rid of this.


    Have a Look on http://ryaselearning.com/riyase/index.php and try filling a Test form.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on January 04, 2015 at 04:08 PM

    Hi Kunal,

    The issue was actually because the embedded source code  of your JotForm http://www.jotform.me/form/50025555365452 on your website is NOT the updated version


    You will need to get the updated source code of the form and re-embed again on your website to fix the issue.

    Inform us if you need further assistance.




  • Profile Image

    Answered by kunalgupta0002 on January 07, 2015 at 08:08 AM


    Thanks for your reply.

    I don't want to use embedded form.

    I downloaded the full source code and used the firm action and field names same as jotform.




  • Profile Image

    Answered by Ben on January 07, 2015 at 10:30 AM

    Hi Kunal,

    I went to your website, but I am getting the 404 Not Found Error message.

    Now as my colleague Jonathan had mentioned, you would not be able to use a modified version of jotform without the captcha being shown.

    To not get the captcha shown you would need to get the fresh version of the Full Source code as you did before and then add it to your website - as you did before.

    Once you do this, you should not be shown the captcha any more.

    Best Regards,