What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is sub user account?

    Asked by qubeepakistan on January 05, 2015 at 08:14 AM
    Moreover, what is sub user account then?
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    Answered by Ben on January 05, 2015 at 11:16 AM


    The sub account user would be anyone that you wish to allow to access your jotforms and your submissions.

    This can be limited to a certain number of jotforms with and without access to the submissions, or limited to a certain amount of submissions with or without access to jotforms as well.

    For example, if you would like to have someone design the jotforms for you, but do not want to give them the access to your submissions, you can set them up as the sub-account with jotform editing privileges which would allow them to edit them and set them up for you, while you hold the key to the privacy of your clients.

    Do let us know if you have any further questions.

    Best Regards,

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    Answered by qubeepakistan on January 06, 2015 at 03:38 AM

    Dear Ben,

    I tried the method.

    Now i have two forms running on one fb page. However, due to some reason, from the start of January, i am not getting any e-mail notification for my first form that i made on jotform. Kindly help me out as it becomes difficult to give a prompt reply to our customers.

    Thank you

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    JotForm Support

    Answered by ashwin_d on January 06, 2015 at 08:14 AM

    Hello qubeepakistan,

    We want to keep one question per thread. I have moved your question related to email notification to a new thread and you will be answered here:  http://www.jotform.com/answers/490918 

    Thank you!