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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I getting a "This form is unavailable" message after clicking the submit button on my contact page?

    Asked by daze03br on January 05, 2015 at 09:48 AM

    After clicking submit on the contact page, I'm getting this message. Not sure why. 

    Page URL:

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    JotForm Support

    Answered by ashwin_d on January 05, 2015 at 11:57 AM

    Hello daze03br,

    Upon checking your form "Albert H Hopper Contact", I found that you have set the "Submission Limit" to receive only 5 submissions. Please check the screenshot below:


    Since you have already received 5 submissions in your form and you also have form limits also set that is the reason why your form is not accepting any submissions and displaying the "Warning Message" configured. To solve this problem, please go ahead and delete the submission limits or simply increase it.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!