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InspiredMediaAsked on January 5, 2015 at 11:11 AM
I am getting the following error through zapier from Jot form -
Read of JotForm "New Submission" failed: API-Limit exceeded
Please help
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CharlieReplied on January 5, 2015 at 1:06 PM
Hi,
Unfortunately, I'm unable to see the screenshot that you shared. Regarding the API limit API Keys are limited 1000 requests for free accounts and 10000 requests for paid accounts per day, I see that you are in Economy plan. Have you already reached 10,000 request today?
I have reset your API limit. It should be fixed now. If the problem persists, please do let us know.
Thank you.
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MikeReplied on January 5, 2015 at 4:10 PM
We have also asked our Development Team to check the JotForm API limits. I hope that the issue will be fixed soon. Thank you.
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BOOMENT1Replied on January 5, 2015 at 6:52 PM
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pandoramodelingReplied on January 5, 2015 at 7:36 PM
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CharlieReplied on January 5, 2015 at 8:47 PM
Hi BOOMENT1,
I've opened a separate thread for you, it would be better to also open your own question or concern so that we can assist you better. Please refer to this link: http://www.jotform.com/answers/490761
Thank you.
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CharlieReplied on January 5, 2015 at 8:50 PM
Hi pandoramodeling,
Just as what I've mentioned in my previous post, please do open your own thread so that we can assist you better. I've made a separate thread for you, please refer to this one for the update: http://www.jotform.com/answers/490762.
Thank you.
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Welvin Support Team LeadReplied on January 6, 2015 at 6:48 AM
Update:
Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.
Thank you!