What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm to Zapier Integration: API Limit Exceeded Error

    Asked by InspiredMedia on January 05, 2015 at 11:11 AM

    I am getting the following error through zapier from Jot form -  

    Read of JotForm "New Submission" failed: API-Limit exceeded

    Please help

    Page URL:
    investview.webinarprophet.net/bollinger

    Screenshot
    zapier integration
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    JotForm Support

    Answered by Charlie on January 05, 2015 at 01:06 PM

    Hi,

    Unfortunately, I'm unable to see the screenshot that you shared. Regarding the API limit API Keys are limited 1000 requests for free accounts and 10000 requests for paid accounts per day, I see that you are in Economy plan. Have you already reached 10,000 request today?

    I have reset your API limit. It should be fixed now. If the problem persists, please do let us know.

    Thank you. 

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    JotForm Support

    Answered by Mike on January 05, 2015 at 04:10 PM

    We have also asked our Development Team to check the JotForm API limits. I hope that the issue will be fixed soon. Thank you.

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    Answered by BOOMENT1 on January 05, 2015 at 06:52 PM

    Hi!

    I have the same issue today. Sent an email to your support. No response Yet. Any help?

    Best,
    Zach

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    Answered by pandoramodeling on January 05, 2015 at 07:36 PM

    We're having the same issue today.
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    JotForm Support

    Answered by Charlie on January 05, 2015 at 08:47 PM

    Hi BOOMENT1,

    I've opened a separate thread for you, it would be better to also open your own question or concern so that we can assist you better. Please refer to this link: http://www.jotform.com/answers/490761

    Thank you.

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    JotForm Support

    Answered by Charlie on January 05, 2015 at 08:50 PM

    Hi pandoramodeling,

    Just as what I've mentioned in my previous post, please do open your own thread so that we can assist you better. I've made a separate thread for you, please refer to this one for the update: http://www.jotform.com/answers/490762.

    Thank you.

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    JotForm Support

    Answered by Welvin on January 06, 2015 at 06:48 AM

    Update:

    Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.

    Thank you!