JotForm to Zapier Integration: API Limit Exceeded Error

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    InspiredMedia
    Asked on January 05, 2015 at 11:11 AM

    I am getting the following error through zapier from Jot form -  

    Read of JotForm "New Submission" failed: API-Limit exceeded

    Please help

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    Charlie
    Answered on January 05, 2015 at 01:06 PM

    Hi,

    Unfortunately, I'm unable to see the screenshot that you shared. Regarding the API limit API Keys are limited 1000 requests for free accounts and 10000 requests for paid accounts per day, I see that you are in Economy plan. Have you already reached 10,000 request today?

    I have reset your API limit. It should be fixed now. If the problem persists, please do let us know.

    Thank you. 

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    Mike
    Answered on January 05, 2015 at 04:10 PM

    We have also asked our Development Team to check the JotForm API limits. I hope that the issue will be fixed soon. Thank you.

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    BOOMENT1
    Answered on January 05, 2015 at 06:52 PM

    Hi!

    I have the same issue today. Sent an email to your support. No response Yet. Any help?

    Best,
    Zach

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    pandoramodeling
    Answered on January 05, 2015 at 07:36 PM

    We're having the same issue today.
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    Charlie
    Answered on January 05, 2015 at 08:47 PM

    Hi BOOMENT1,

    I've opened a separate thread for you, it would be better to also open your own question or concern so that we can assist you better. Please refer to this link: http://www.jotform.com/answers/490761

    Thank you.

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    Charlie
    Answered on January 05, 2015 at 08:50 PM

    Hi pandoramodeling,

    Just as what I've mentioned in my previous post, please do open your own thread so that we can assist you better. I've made a separate thread for you, please refer to this one for the update: http://www.jotform.com/answers/490762.

    Thank you.

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    Welvin
    Answered on January 06, 2015 at 06:48 AM

    Update:

    Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.

    Thank you!