What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    RV: JotForm Account Over Quota (clarocorporativo)

    Asked by Joaquin Rivero (clarocorporativo)  on January 05, 2015 at 12:03 PM


    Dear JotForm Team, we hire a Economy u$s 19.95 per month service and we receive this notification. We think this must be some kind of error, so please we ask you to verify this information at soon as possible to make sure that everything is in order whit our subscription


    Waiting for your confirmation



    Joaquin Rivero




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    JotForm Support Manager

    Answered by Jeanette on January 05, 2015 at 01:44 PM

    You had a previous subscription with us INT130221-6636-17111S which was active and was trying to charge this CC, but it was unsuccessful.

    However, I can see there is another active subscription with **9820 INT150105-7911-45587S that you purchased as of today Jan Dec. In light of that, you are all set.