RV: JotForm Account Over Quota (clarocorporativo)

  • Profile Image
    Joaquin Rivero (clarocorporativo) 
    Asked on January 05, 2015 at 12:03 PM

     

    Dear JotForm Team, we hire a Economy u$s 19.95 per month service and we receive this notification. We think this must be some kind of error, so please we ask you to verify this information at soon as possible to make sure that everything is in order whit our subscription

     

    Waiting for your confirmation

    Regards

     

    Joaquin Rivero

    clarocorporativo

     

     

  • Profile Image
    Jeanette
    Answered on January 05, 2015 at 01:44 PM

    You had a previous subscription with us INT130221-6636-17111S which was active and was trying to charge this CC, but it was unsuccessful.

    However, I can see there is another active subscription with **9820 INT150105-7911-45587S that you purchased as of today Jan Dec. In light of that, you are all set.

    Cheers!