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  • Profile Image

    Form does not submit, only shows please wait

    Asked by obinnorom on January 05, 2015 at 04:57 PM

    My form "Time to Downsize?" is responding with a "Please wait" after hitting submit (or download).

     

    Please see sample image and advise!

     

    I noticed a previous forum question about this problem, and I double checked for "spacer widgets" on my form, but I don't think I have any.

     

    Page URL:
    http://form.jotform.us/form/50045508512143

    please wait JotForm problem uploads
  • Profile Image

    Answered by Shadae on January 05, 2015 at 05:28 PM

    Hi obinnorom, 

    Thank you for contacting us, we do apologize for the issue that you are currently experiencing with your form.

    I was able to replicate the issues that you are experiencing and it appears that this is due to the YouTube widget. I have passed on this issue to our developers.

    This issue will be looked into and resolved as soon as possible. Any update on this issue will be posted on this thread.

    Thank you.