What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Zapier-JotForm Integration: API Limit Exceeded Error

    Asked by BOOMENT1 on January 05, 2015 at 08:43 PM

    Hi!

    I have the same issue today. Sent an email to your support. No response Yet. Any help?

    Best,
    Zach

    API limit
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    JotForm Support

    Answered by Charlie on January 05, 2015 at 08:57 PM

    Hi Zach,

    May I know which app integration you are having problems with? Is it the same with the original post which is Zapier? It might be that your Zapier integration account might have reached the JotForm's allowed API daily limit.

    We'll wait for your response.

    Thank you.

  • Profile Image

    Answered by BOOMENT1 on January 05, 2015 at 09:30 PM

    Hi!

    It is Zapier, there support team said their were no issues on their end.

    i have the premium plan and have never had this issue and we have not experienced any hi volume traffic to attribute to maxing out API Calls.

     

    best,

    Zach

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    JotForm Support

    Answered by Charlie on January 05, 2015 at 09:42 PM

    Hi Zach,

    Thank you for those details. I will escalate this issue to our developers and the back end team. I see that there are a couple of users who are also getting this error, I hope this will be fixed soon. But rest assure that this has been already escalated and it is now being looked at.

    Apologies for the inconvenience.

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    JotForm Support

    Answered by Welvin on January 06, 2015 at 06:47 AM

    Update:

    Our backend team have just increased the API limit, so the problem should be fixed now. Kindly check and let update this thread if the problem persists.

    Thank you!