I clicked Forgot Password but did not receive the password reset instructions in email.

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    Mayer Nepomuceno
    Asked on January 05, 2015 at 10:17 PM
    I want to check if the form came in my jotform inbox but unluckily I forgot my password in jotform. That's the other problem because I chose "forgot password" but did not send the instruction through my email.
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    Kiran
    Answered on January 05, 2015 at 11:20 PM

    I see that there were some emails failed to delivered which was the issue explained in the other thread. I've sent the password reset instructions to your email now. Please check now and proceed with the instructions to reset your password.

    Please let us know if you need any further assistance. Thanks! 

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    Gloria Leonard 
    Answered on February 14, 2016 at 10:01 PM

    I need help
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    jonathan
    Answered on February 15, 2016 at 03:50 AM

    @Gloria 

    We will resolve your issue here http://www.jotform.com/answers/772228