What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to require accurate email address?

    Asked by JellyNCam28 on January 06, 2015 at 12:11 PM

    Hello!  I want to be able to add people who take my assessments to my distribution lists but a small percentage of them will put fake names and fake email addresses.  Is there a way to require a real email address? Example, it has to have @gmail, ymail, yahoo, etc. instead of aslkjflajsdflaksjflskjdf.

    Page URL:
    www.elisimone.com

    email hello distribution and
  • Profile Image
    JotForm Support

    Answered by david on January 06, 2015 at 01:36 PM

    Hi,

     

    We do not have specific email validation on the email field but I think the following workaround might help.

     

    You can create a condition that would show the submit button when the email field contains accepted email domain e.g. "@organization.com". In this method, your form users will not be able to submit the form if they will not use email with "@organization.com".

     

    Check this screenshot:

     

    With the email field, you can also block the free email addresses. Just open the email field properties, and set the following.

     

     

    So when user enters free email e.g. @gmail.com, @yahoo.com, @hotmail.com and etc... The following validation message will appear.

     

     

    Here's an example form: http://form.jotformpro.com/form/42245676999979?

     

    In order to reveal the submit button, enter an email that contains @organization.com e.g. me@organization.com

     

    Hope this helps. If you need further assistance, let us know here.