The total score is not showing in the Thank you page condition

  • Shift Academy
    Asked on February 23, 2023 at 3:01 AM

    Hi
    I am having a challenge directing my form to a thank you page after submitting. I have set a thank you page but the form goes straight to a calculation after submitting instof a thank you page that I have created and checked.

  • Hilary JotForm Support
    Replied on February 23, 2023 at 3:19 AM

    Hi Shift Academy,

    Thank you for reaching out to Jotform Support. May you share us your form link so that we can have a look to see if any idea on the issue?

    Reach out again if you need any other help.

  • sashiftacademy
    Replied on February 23, 2023 at 3:53 AM

    Thank you Hilary.


    I have managed to do so by disabling the calculation values of the score that I previously added for the quiz form to calculate the marks.

    On the thank you page I have instructed students to await their performance marks as they will now be sent to them is email.

    My team now has a new duty to mark the quiz tests manually and send results to students via email. This is because the calculation values do not exceed 10 points on the form even after answering all 50 questions correctly.


    Here is the link to the form: https://form.jotform.com/230476802291556

    I would appreciate your help in showing me what have I done wrong on the calculation values in this particular form.


    Regards

    Shift Academy.

  • Ravi_g Jotform Support
    Replied on February 23, 2023 at 4:06 AM

    Hello Shift Academy,

    Thanks for getting back to us and sharing the form link with us. I’m sorry you're having difficulties with this. To let you know we have our own built in tool that converts a normal form into the quiz form. Using tool you can show the correct answers to the form responders and you can send mail to them as well. Let me show it works :

    • Go to the Quiz tool by click on this link.
    • Click on Open Quiz Form Button present at the Bottom of the page.
    • Click on Allow button to give access to your account, Select the form which needs to be converted in the quiz and click on Continue button.
    • On the top enable "Include Correct Answer on Incorrect response" and "Show Results to user after submission." options and Select correct responses to the questions .
    • Click on Save Quiz Button.

    1668287298 63700b42811c4 63700b4281186 Screenshot 10

    To let you know, it is also possible to send results to your responders. In order to send the result to the responder you need to enable the "Email Results to" option at the time of creating the quiz form. After enabling it. Below the Email ID field you will see "Send Results to this email" option. Click on that. The "Email Results to" field will automatically get fields with the value of the Email Address field. Check out the below screencast for more details :

    1668287695 63700ccf3957b 63700ccf3953f Screenshot 21

    We also have a guide on Turn Your Form into a Quiz or Exam! that you can check out.

    I have created a demo form for you. Here is the link to the demo form. If needed you can clone my form to check the Settings. We also have a guide on How to Clone an Existing Form From a URL that you can check out.

    Give it a try and let us know how it goes.

  • Shift Academy
    Replied on March 1, 2023 at 4:41 AM

    Good day

    Please check my form and advise what I did wrong. I have encountered two challenges testing the form.

    https://www.jotform.com/build/230515181893558

    1. After correctly filling up the form with all correct answers, it directs me to a page I have set for answers with score less than 50%.

    2. The total score obtained does not display on the thank you page I have created.

    I have attached here the screenshot of how my conditional logic was set up, how my calculation widget was set and how my calculation values were assigned to the field values.

    I believe I have followed all the steps given to make this form a success but it doesn't seem to work.

    I shall appreciate your assistance

    Shift Academy


  • Gemmhel JotForm Support
    Replied on March 1, 2023 at 6:22 AM

    Hello Shift Academy,

    Thanks for reaching out to Jotform Support. Unfortunately, we did not receive the screenshot. Could you please post it again? This guide will show you how to do that. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same problem. When I looked at your form, I saw that the Calculation values in your questions (Single choice elements) weren't configured correctly. You need to add 0 as the value on wrong answers. Check out the screenshot to see how to fix it:

    1677669391 63ff340f1f04c  Screenshot 10Check out the screencast below to see my result: 1677669553 63ff34b1aa678  Screenshot 21 Here's the link to my cloned form, feel free to clone it to see the complete setup.

    Give it a try and let us know if you need any help.