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tampaprintingAsked on January 6, 2015 at 12:38 PM
Hello. I've recently stopped receiving emails through the jotform into my inbox on my AOL account. There are requests in the Jotform inbox though. Let me know how I can fix this. Thanks.
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raulReplied on January 6, 2015 at 1:57 PM
Upon checking your form, I see that your notifier has not configured a Sender Name.
Please select a field to use as the Sender Name since if you leave it empty it might cause that your emails are considered as SPAM. Here you can find a guide on the best practices to prevent emails from being blocked upon delivery.
Let us know if the issue persists.
Thank you.