What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    "Reply-To" email notification shows a No-Reply address

    Asked by LTDCompany on January 06, 2015 at 01:15 PM


    One Contact Form I have setup here: http://ltdspark.com/Contact.asp when I receive the contact form data in my email and I Reply to the Jot Form Contact Data Email I am able to send my response to the persons email that filled out the form. However on this form: http://ltdspark.com/ContactInteriorDesign.asp - when I go to respond to the Job Form Contact Data Email my email program trys to respond to no-reply@jotform.com - I looked at the "Reply-To and Recipient Settings" and I am unable to change the Sender E-Mail to have no choice such as the form from the original link above.

    Please advise.


    Thank you,

    Page URL:

  • Profile Image

    Answered by Carina on January 06, 2015 at 02:18 PM

    I checked the email notification of the form Contact LTD Design and it had the reply-to email field as "none":

    If you define the email field as the reply to email option, you will be able to reply to the email notifications.

    Please let us know if we can assist you further.