"Reply-To" email notification shows a No-Reply address

  • LTDCompany
    Asked on January 6, 2015 at 1:15 PM

    Hello,

    One Contact Form I have setup here: http://ltdspark.com/Contact.asp when I receive the contact form data in my email and I Reply to the Jot Form Contact Data Email I am able to send my response to the persons email that filled out the form. However on this form: http://ltdspark.com/ContactInteriorDesign.asp - when I go to respond to the Job Form Contact Data Email my email program trys to respond to no-reply@jotform.com - I looked at the "Reply-To and Recipient Settings" and I am unable to change the Sender E-Mail to have no choice such as the form from the original link above.

    Please advise.

     

    Thank you,
    Jamie

  • Carina
    Replied on January 6, 2015 at 2:18 PM

    I checked the email notification of the form Contact LTD Design and it had the reply-to email field as "none":

    Reply To email notification shows a No Reply address Image 1 Screenshot 20

    If you define the email field as the reply to email option, you will be able to reply to the email notifications.

    Please let us know if we can assist you further.