What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not Submitting on Mac or iPhone

    Asked by paultimpano on January 06, 2015 at 02:37 PM

    Furthermore it also seems that when the form is working it is not working with Mac or with some

    i phones ie it will not complete the process to submit the form.

    Please advise so we can keep up on these new issues that we have never had before

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    JotForm Support

    Answered by Mike on January 06, 2015 at 03:22 PM

    I was able to submit your unsubscribe form on this page using Mac and iPhone based browsers via http://www.browserstack.com. My test submissions went through just fine.

    If there are any extra steps required to reproduce the issue, please let us know. We will be more than happy to investigate this and help you. Thank you.

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    Answered by paultimpano on January 20, 2015 at 10:33 AM
    Hi Mike
    We dont have  Mac but we had lots of people having issues. 
    can you test it on this link as well with an iphone or mac?
    http://barriebridalevent.com/pre-registration.htm
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    JotForm Support Manager

    Answered by Jeanette on January 20, 2015 at 12:51 PM

    Due to a problem with our email fetcher, your reply to us just came up. Was this issue resolved? If that is not the case, please click on this link to post your response.