What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the e-mail address I get my form submissions?

    Asked by hannapietila on January 07, 2015 at 04:08 AM

    I changed the e-mail in my user account but I still get the submissions to my old address. How do I change the address where the submissions are sent?

    Submissions user account
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    JotForm Developer

    Answered by ceren on January 07, 2015 at 05:46 AM

    Hello hannapietla,

    In order to get submissions to your new email address you need to update form email settings. You can change this settings with using Email Alerts Wizard.

    Here is the related user guide:

    Finding out E-mail Address used for submission notifications

    If you have any other questions please let us know.