What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Level of Access a Sub-User Account Has on Forms?

    Asked by ruthj8599 on January 07, 2015 at 10:45 AM
    3) the sub user accounts - can differing levels of access be given to sub account users if I upgraded the plan? e.g. a sub account user can only download data submitted via the form but cannot amend the form or create one?
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    JotForm Support

    Answered by Charlie on January 07, 2015 at 12:08 PM


    You can check this guide that we have: How To Share Forms To Sub-users. You'll see that you, as the main account, can share specific forms, these includes the submissions and ability to edit it. Please do take note that the sub-user will not inherit your account upgrade, it will act like a separate account having a separate subscription plan, they will also have the ability to create their own forms and managed them. For Free account, you can create one sub-user, from there you can explore and see what you can do to it.

    Let us know if you need more information on this.

    Thank you.