What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Will Not Submit

    Asked by KEN EDMONDS  on January 07, 2015 at 11:22 AM

    using form/43163350000941


    1.   when I want to make changes to a uploaded pic  that is too big  - how do I change

    2.  when i think i am finished and hit  Submit   it says  Please wait,   no spinning, no response   seems  a bit

    unprofessional.   and  if I try to do anything else  i can not save file for later  so I lose all and have to start again.

    At this point  I would highly NOT recommend this site  unless I heard something positive from your tech dept. 

    thx    ke


    Page URL:

  • Profile Image

    Answered by Shadae on January 07, 2015 at 12:50 PM

    Hi Ken,

    I do apologize for the issue that you are experiencing with your form.

    I was not able to replicate the issue that you have been experiencing with submitting your form. I selected the PayPal option and was able to be redirected to the PayPal screen.

    Please attempt your clear your browser's cache and try to submit the form once again.

    If you are still experiencing an issue, please provide us with the browser that you are currently using to access your form.

    We asked that you ask one question per thread, as such I moved your additional question to a new thread: http://www.jotform.com/answers/491704 

    Thank you.