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Zapier is actually a really nifty third-party program to use because they bridge the gap between us and many other programs that wouldn't normally be possible since many of them we don't yet have actual integrations for some.
So long as they have an app that appears as a connection option to send your form submission data listed then yes it should work. However, because it's their integration sending our submission information elsewhere such as to webmerge we can't fully guarantee or provide support for it other than from your form into zapier but after that it would become a problem on their end since it's their integration sending the data there.
I checked and I do see it's possible to link JotForm with Zapier to send to Webmerge but I couldn't fully test it yet because they charge to use their service. I'll have to check and see if I can get a trial or developer account to check it further if they offer it. If that's the case then i'll update you about this as soon as I can.
Additionally, please note that you would have to set up the trigger, receiver, and actions as well as map your fields so that the data is sent into Webmerge for you.
Additionally, I would like to point out as an alternative that you can send your submission data into a mysql database which might be of interest to you if you wish.
Thank you. Could I send the data to MongoDB instead (perhaps using WebHooks)?
On behalf of my colleague, you are most welcome.
We currently do not integrate with MongoDB directly. It also appears that there is no current integration between WebHooks and MongoDB.
You can however use Zapier to link WebHooks to MongoDB or JotForm directly to MongoDB.
I hope this helps, please inform us if you need further assistance.