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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    "Switching from donation to product will clear all your saved payment items"

    Asked by APPA on January 07, 2015 at 01:01 PM

    When I try to switch in payment wizard from donation to product I get the message "Switching from donation to product will clear all your saved payment items"- what does this mean? I already have some users that submitted through the donation but now I want to change it but don't know what this message means. 

    Also, is there a way to make payment options (Paypal) that a user can select, plus one open-ended amount (so, like $1, $5, $10, or $__)? 

     

    Thanks! 

     

    p.s. is there a support number to call?

    Page URL:
    http://appassn.org/registration.html#below

    product donation saved items
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 07, 2015 at 02:50 PM

    Hi,

    It just probably means your saved product items. It shouldn't affect your payment data as confirmed on my test.

    And yes, that's possible using custom quantity property.

    Example: http://www.jotformpro.com/form/41347122937959

    Adding custom quantity is easy, check this screenshot.

    Let us know if you have further questions. Thank you!