What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to change a current background image in Form Designer

    Asked by amckinn6 on January 07, 2015 at 01:25 PM

    I have an iconic department photo to use for the background of the form. It is only giving me the option to use the photo inside the box with the text. I wan the photo to be the background outside the text box. It states that I can upload and image but the button is not showing up. Please help.

    Thank you,


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    JotForm Support

    Answered by Mike on January 07, 2015 at 03:17 PM

    Thank you for contacting us.

    I have attached a bug report ticket about this issue.

    In the meantime, use the following steps to change the background:

    1. Clear the current background using the X icon.

    2. Save your changes and close the Form Designer.

    3. Re-open the Form Designer, and you will see a fresh Upload icon.

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    Answered by alp_deniz on June 27, 2015 at 08:00 PM

    I have tested the issue and it seems to be already resolved. Could you please confirm?

    Kind regards