What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If I edit a submission after receipt, and re-submit to save, will it re-charge PayPal?

    Asked by iamdilbert on October 07, 2011 at 09:49 AM

    I left of a field from a form (gender) and have received about 50 submissions out of an expected 400.  I have updated the form for the upcoming submissions, but need to edit the field on the first 50 so the consolidated reports will be able to be sorted on the field.  I just want to make sure if I make the changes, those folks won't be charged via PayPal again.   Can you confirm the procedure for me?   Thanks!  

  • Profile Image
    JotForm Support

    Answered by mliz on October 07, 2011 at 11:22 AM

    No the payment will no longer be resubmitted you can edit the submission and click on submit.

    The update does not automatically reflect once you hit the submit button a white page is displayed. To continue on editing the succeeding submissions just click on the arrow icon to the right. You may have to click on My Forms and then go to Submissions again to view the changes.

    Thanks for using JotForm.