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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changing recipient email

    Asked by Peter on January 07, 2015 at 03:00 PM
    I received this from you
    Answered by raul 
    Upon checking your form, I see that Notifier 2 has not a Sender E-mail configured in it which can cause that emails are treated as SPAM.
     
    I reponded with this
    Can you at least tell me how to get to
    1. Click on "Setup and Embed" tab
     
    I've clicked just about every link and tab and can't see the window displayed in your help article....Have you changed things?.....I never used to have these problems.
     
    No answer from you yet

     

     

    Please set a sender e-mail to correct this.

     

    I also noticed that you created 3 notifiers that look the same in your form, if you want you can just create one notifier and send it to the 3 emails addresses by separating each address with a comma as described on this guide: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    Let us know if this helps.
    Thanks

     

    Can you at least tell me how to get to
    1. Click on "Setup and Embed" tab

     
    I've clicked just about every link and tab and can't see the window displayed in your help article....Have you changed things?.....I never used ti have these problems.
    ticket Emails JotForm style size
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 07, 2015 at 04:25 PM

    Hi,

    While on the form builder, you can open notifications directly by clicking on the Email icon as seen on the screenshot below.

    After clicking the Notifications you have, click on Reply-To and Recipient Settings to see what my colleague has mentioned.

    Let us know if this is still not clear to you so we can assist you further.

    Thank you!

  • Profile Image

    Answered by greekpete on January 20, 2015 at 10:43 AM
    That helped a lot….thanks

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