What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Feature Request: Add Automatic Image File Size Reduction or Resizing of Image Uploads that Exceed the File Size Limit.

    Asked by amhomelife on January 07, 2015 at 03:26 PM

    We have many forms collecting photos from applicants. 

    We want to be able to limit the file size for usability of the images after collection. (currently possible)

    However, many of our form users do not know how to reduce their image size prior to uploading, and have been frustrated by the limitations, resulting in late and incomplete forms, and negative feedback.

    Specifically, we would like to have the form be able to accept 3MB or 5MB images and resize them automatically down to 1MB.

    Please let me know if you require additional information in order to address this.

    Thanks!

    Feature Request size uploads image file
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    JotForm Support

    Answered by EltonCris on January 07, 2015 at 05:09 PM

    Hi,

    Just a thought, how about you increase the upload file size limit to maybe 10MB on your file upload field so users can upload larger images and then you can download these images later on and re-size them locally. I think it would be much easier, plus it's your discretion if you want to get lossy quality when you re-size them for a smaller size.

    Thank you!

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    Answered by amhomelife on January 07, 2015 at 06:30 PM

    Thanks for your response,

    One of the features we are using is the pdf export of the submission with photos embedded.  Extracting, resizing and re-uploading is not an option for our workflow.

    We may be able to resize locally for other uses in the short term as a workaround, but  we are dealing with hundreds of photos in relatively short windows of time, so to have them reduce automatically upon initial upload would be the best long-term solution.  Is this something that Jotform could provide?

    Thanks

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    JotForm Support

    Answered by Charlie on January 07, 2015 at 09:25 PM

    Hi,

    What you would like is to let your form to automatically re-size uploaded images, is that correct? Unfortunately, it is not possible right now, what is available is the size limitation that my colleague has mentioned above. But, I see that there are also other users who are looking for this kind of feature, mostly in the photography industry. I'll count you as one of them and forward this to our development team as a feature request. Please do take note that we can't provide an exact date to when this will be considered or if it will be implemented, but rest assure that if a lot of users are looking for it, it will be something that they can take a closer look.

    We will update you when there's news about this feature request.

    Thank you.

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    Answered by amhomelife on January 09, 2015 at 11:28 AM

    Thank you.

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    Answered by Carina on January 09, 2015 at 01:34 PM

    On behalf of my colleague you are most welcome.

    This ticket was already assigned to a developer. You will be contacted if they decide on the implementation of this feature.

    If you need further support please let us know.

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    Answered by andywaller on June 20, 2016 at 05:12 PM

    I know it has been a while, but this is the exact feature I'm looking for. It is necessary for the form I'm using, which has images uploaded directly from mobile devices. It is unreasonable to expect users to resize photos they've taken on their phones, but file sizes are so large that form submission can take 30+ seconds, or significantly longer if they've attached multiple photos. It also eats up my memory as a Jotform user. The photos are just used as reference, so low quality isn't a concern.

     

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    JotForm Support

    Answered by david on June 20, 2016 at 06:47 PM

    Your additional request has been noted.  If there is any progress on this request, will let us know via this thread.  Generally, features are added when there is high demand.  There are a few requests for this feature, however, it has not gained much traction.  At this time it does not look very likely to be added in the near future.

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    Answered by agrupa on August 04, 2016 at 02:38 PM

    I have the same request, to be able to re-size images that are going to be uploaded. Basically ask me the size of file I would like to send, like the I-phone does when you email a picture. 

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    JotForm Support

    Answered by david on August 04, 2016 at 02:41 PM

    You request has also been noted.  If there is any progress on this request, we will let you know via this thread.

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    Answered by agrupa on September 30, 2016 at 06:26 AM

    I have the same request, ask me the size before submission. We have forms that have 5 or more pictures and most of our users do not know how to resize their photos. I understand that it is not a simple request with the way Jotform works; however it would be a welcomed addition.  
     
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    JotForm Support

    Answered by Charlie on September 30, 2016 at 09:22 AM

    @agrupa

    I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/946830. We will address it shortly.

    Thank you.

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    JotForm Support

    Answered by Rose on October 12, 2016 at 01:37 AM

    If somebody posted here a message, that message did not come properly I guess. Since, This thread dropped to inbox again without any message. 

    Please kindly contact us again regarding your concern.