What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why new submission after 12/15/14 stop syncing over to my Dropbox Jotform folder?

    Asked by APdropbox on January 07, 2015 at 04:03 PM
    JotForm dropbox syncing new submission
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    JotForm Support

    Answered by Kiran on January 07, 2015 at 05:59 PM

    As I test the DropBox integration with one of my JotForms, it is working fine at my end. Generally this issue occurs when 

    - there are changes made to your DropBox folder which is already integrated

    - when trying to upload more than 150 MB of files

    - more than 10 files are uploaded each session

    If it is still not syncing with DropBox, could you try reintegrating DropBox with your JotForm and see if that works. Please get back to us if the issue still persists. We will be happy to help.

    Thank you!